December 23, 2006
Fleet Charge
Designed by International to provide you with consistent parts pricing, nationwide superior service and simplified billings – designed for today’s fleet needs!

Diamond Advantage
Credit card delivers solutions to situations encountered by today’s trucking industry both at home and on the highway.

Diamond Connection
International’s computerized parts inventory management and service tracking system.

COPP
Customer overhaul protection programs for your engines.

PM Service
Preventative maintenance programs.

Emergency Breakdown Protection
Gets you back on the road.

Surplus Parts Recovery Program
We'll give you full book value for your unwanted parts.


 

Fleet Charge - Landmark and International’s Fleet Charge will provide you with consistent parts pricing, nationwide, superior service and simplified billing – designed for today’s fleet needs. The Fleet Charge purchase management system gives fleets the flexibility they need with instant credit at more than 900 participating International dealer locations throughout North America.

 
Customer Card
 
  • Held by designated employees who control your purchases.
  • You choose whether or not to use a purchase order.

    In-Station Card
  • Held at the International dealer.
  • Purchase order is always required.
  • For fleets that operate more than 100 units.

    Corporate Center Card
  • Excellent choice for emergency road service groups.
  • Card held at your central office as a back up to In-station or
        Customer Cards.

Electronic information simplifies your accounts payable. Optional electronic interchange (EDI) moves information from computer to computer. One bi-monthly statement itemizes all your International Dealer purchases.

Electronic Information
 
  • Tracks every dollar spent on parts and service.
  • Creates purchasing history.
  • Saves time.
     

     

    Diamond Advantage - Whether you own 1 truck or 250, Diamond Advantage offers nearly 1,000 International® Dealer locations to accommodate your needs for quality parts and service. Also, you may enroll in other Diamond Advantage programs such as Emergency Breakdown Service (EBS®), the truck stop fuel program and the driver assistance program – all designed to keep you rolling down the highway.

     
    Parts & Service

    Available at nearly 1,000 locations.

    International provides the most comprehensive coverage of quality parts and services for International and other brand trucks. With Diamond Advantage, you receive…

     
    • Guaranteed consistent and audited International parts pricing throughout the participating International dealer network.
    • International dealer service locations nationwide providing truck service and maintenance.
    • Minimum one year unlimited warranty covering International and International “All Makes” parts and the installation labor if completed by an International dealer.
    • Access to an International dealer near you by calling 1-800-44 Fleet.

    Roadside Assistance

    When and where you need it.

    International Emergency Breakdown Service (EBS).

    This optional program offered through Diamond Advantage offers:
    • Our promise to get you up and rolling as quickly as possible 24 hours a day, seven days a week.
    • One phone number that provides breakdown assistance anywhere in the US or Canada.
    • Quality trained technicians at nearly 1,000 International locations plus 16,000 selected service providers.
    • Service available when you need it at a nominal per incident fee, plus repair costs.

    Driver Assistance

    Personal assistance where you go.

    The optional Open Road Drivers Plan® provides:
    • Attorney referrals for covered and non-covered violations.
    • Legal assistance.
    • Member’s vehicle or personal property theft assistance.
    • Access to bonds.
    • Trip guarantees for accidents, vehicle theft and telephone expense.
    • Key and credit card protection.
    • Truck stop directories.
    • Discount services on eyeglasses, contact lenses, car rentals and hotel/motel rates.
    • The trucker guide to hotels/motels listings “truck friendly” facilities along with truck parking accommodations.

    Fuel

    Control Fuel Costs.

    By enrolling in the Diamond Advantage Multi Service® Fleet Fuel program you gain access to more than 2,400 fuel stops across the nation. The fuel program also…
    • Offers control and flexibility in fuel purchasing policies.
    • Includes the Select Price™ Stop program, a fuel buying network that makes purchasing fuel more cost effective and easier to manage.
    • Provides a semi-annual updated guide to all truck stops as well as 350 Select Price Stops with the lowest prices in their areas.
    • Features 100% reimbursement of fees when 80% of purchases are made at Select Price Stops.
    • Makes Insta Money™ advances available to drivers.

     

     

    Diamond Connection – International’s computerized parts inventory management and service tracking system.

     
    Now you have help. Diamond ConnectionTM - the parts inventory and fleet service tracking package from International®.

    Landmark International and Diamond Connection can fulfill your needs not only for your International buses but for any variety of all-makes parts requirements you may have.


    Keep it Connected!
    Diamond Connection gives you parts and service tracking expertise. Using bar code scanning technology, Diamond Connection tracks your daily parts inventory requirements by part number, description, supplier, bin location and cost. You can assign hourly labor and the appropriate part numbers directly to a vehicle order. Diamond Connection automatically identifies all of your parts replenishment needs.

    Keep them Rolling
    Do not wait for your trucks to breakdown to do maintenance. Diamond Connection applies your preventive maintenance schedule by days, hours or mileage for each unit. This helps you reduce breakdowns and maximize vehicle uptime while providing tracking for each unit’s maintenance and repairs.

    Reduce Downtime from Parts Stockouts
    Bar code scanning technology eliminates redundant data entry by automatically adjusting inventory as you disburse parts directly to a job. This allows your International dealer to quickly replenish your parts inventory, reducing the opportunity for costly stockouts.

    Eliminate Routine, Time-Consuming Parts Inventory Management
    Diamond Connection accurate inventory records allow you to identify slow moving or dead inventory and reduce your parts inventory carrying costs.

    Meet Your Management Goals with Diamond Connection Reports
    Use the preventive maintenance report by unit to help meet Department of Transportation (DOT) reporting requirements and stay informed on future maintenance requirements for your entire fleet. Generate accurate labor and parts expenditure reports per unit. Building long-term maintenance and service histories by unit, Vehicle Identification Number (VIN) and ATA/VMRS codes.

    Diamond Connection Delivers State-of-the-Arts Parts Inventory and Service Tracking for School Bus and Severe Service Fleets.

    Keep it Simple
    Diamond Connection is simple to operate and runs on Microsoft Windows 95 or 98.

    Diamond Connection is a parts and service program from International, the largest truck parts and service distribution network in North America.

    Diamond Connection Support
    • Delivers a preventative maintenance schedule by unit.
    • Creates preventative maintenance reports.
    • Keeps maintenance history of the entire fleet.
    Eliminating time-consuming inventory management tasks to:
    • Develop accurate inventory records.
    • Reduce inventory carrying costs.
    • End downtime associated with parts stockouts.
    • Identify slow-moving or dead inventory.
    • Reorder parts easily.
    • Prevent redundant data entry.
    Generate preventative maintenance and service reports by unit.

    Generate accurate labor and parts expenditure reports to:
    • Build long-term maintenance and service histories by unit and vehicle identification number (VIN).
    • Assign ATA/VMRS codes.
    • Track repair costs (parts & labor) per bus for any period of time.

    Easy to use.
     

     

    Surplus Parts Recovery Program

    Obsolete and surplus parts in your fleet's shop inventory drain profits from your bottom line. International® has the answer -- at full book value!

    The Golden Parts Recovery Program can turn those antiques into current parts that meet the requirements of your vehicles today - freeing up shop space, improving shop productivity... and converting dead dollar assets to real working capital.

    We'll give you full book value for your unwanted parts.

     

     

    COPP - Customer overhaul protection programs for your engines.

     
    DT/DTA 360 & DT/DTA 466 Engine Overhaul Plans from International®

    The Customer Overhaul Protection Program (COPP®)


    Because your engine is the most important part of your vehicle, it’s only natural to protect it in the most efficient way possible. COPP offers 5 ways to do precisely that!

    All five COPP plans are backed by an International limited warranty* that covers all new or ReNEWed® parts installed and the key components inspected. The warranty is fully transferable, which increases the resale value of your vehicle. And the national warranty service is available at all participating International dealer locations across North America.

    The Choice: Five (5) COPP Plans

    Plan One: Minor Overhaul
    Consider Plan One if you are experiencing low power, high crankcase pressure or high oil consumption, and if heavy future use is not expected. It’s the least expensive of the plans and therefore, an easy way to substantially increase the resale value of you vehicle. The overhaul includes installation of:
     

     
    • Piston Rings
    • O-Rings
    • Rod & Main Bearings
    • Gaskets
    • Lube Oil
    • Lube Filters
    • Fuel Filter(s)
    • Air Treatment Element(s)
    • Thermostat & Seal
    • Crankcase Breather Element

    The warranty* covers parts and workmanship on the minor overhaul for 12 months; 50,000 miles (80,000 kilometers); or 1,800 engine hours, whichever comes first.


    Plan Two: In-Frame Overhaul
    Plan Two is recommended if you’re experiencing low power, high crankcase pressure, high oil consumption of high blowby. The symptoms may be the same as engines requiring Plan One, but if heavy usage is expected, you’ll need Plan Two. It will keep your vehicle running for a long time before trade. This plan includes installation of all of the items in Plan One, plus:
     
    • Pistons
    • Sleeves
    • Cylinder Head (ReNEWed or rebuilt by dealer)
    • Flat Tappets
    • ReNEWed Injection Nozzles
    • ReNEWed Water Pump
    • ReNEWed Turbocharger

    This limited warranty* period is also longer than Plan One. For the in-frame overhaul, International will warrant the parts and workmanship for 18 months; 100,000 miles (160,000 kilometers); or 3,600 engine hours, whichever comes first.

    Plan Three: Out-of-Frame Overhaul
    Plan Three is suggested if you need a complete overhaul. Choose Plan Three if heavy future usage is expected and if two or more major items failed when inspected in Plans One or Two. It gives you the extra warranty protection for all items in Plans One and Two plus:
     
    • ReNEWed Oil Pump
    • ReNEWed Oil Cooler (new oil cooler is required for the DT/DTA 360 engine)

    This limited warranty* for the out-of-frame overhaul covers parts and workmanship for 24 months; 150,000 miles (240,000 kilometers); or 5,400 engine hours, whichever comes first.

    Plan Four: ReNEWed Premium ELIMINATOR Engine Replacement
    Plan Four is suggested if you have experienced a major failure. Choose Plan Four if you plan to continue to run your vehicle for a long time and can’t afford the downtime. Plan Four includes the installation of a premium stripped engine complete with filters, belts and hoses. The plan gives you warranty protection for all items in Plan Three, plus:
     
    • ReNEWed Premium ELIMINATOR Engine
    • ReNEWed Turbocharger

    This limited warranty* covers the engine and workmanship for 18 months and unlimited mileage.

    Plan Five: ReNEWed ULTIMATE ELIMINATOR Engine Replacement
    Plan Five is suggested if you experience a major failure as well. Choose Plan Five whether you plan to continue to run your vehicle or want to increase the resale value if you plan to sell. Plan Five includes all of the items in Plan Four, plus:
     
    • Fuel Lines
    • Intake Manifold
    • Exhaust Manifold
    • Flywheel Housing
    • Vibration Damper
    • Oil Filters
    • Fuel Injection Pumps
    • Water Conditioning System
    • ReNEWed Ultimate ELIMINATOR Engine, dyno-tested for performance and dependability

    This limited warranty* cover the engine and workmanship for 24 months and unlimited mileage.


    *See your International dealer for complete details of this limited warranty. No warranties extend beyond the description on the face hereof. This warranty is in lieu of all other warranties, expressed or implied. The Company* specifically disclaims warranties of merchantability and fitness for a particular purpose, all other representations to the first user/purchaser and all other obligations or liabilities. The Company further excludes liability for incidental and consequential damages on the part of the Company or seller. No person is authorized to give any other warranties or to assume any other liabilities on the Company's behalf unless made or assumed in writing by the Company, and no other person is authorized to give any warranties or to assume any liabilities on the seller's behalf unless made or assumed in writing by the seller. Remedies Under State or Provincial Law: Some states and provinces do not allow the exclusion or limitation or incidental or consequential damages, so the above limitations or exclusion may not apply to the owner. This warranty gives the owner specific legal rights, and he may also have other legal rights that may vary by state or province.

    *International Truck and Engine Corporation, except in Canada where it is Navistar International Corporation Canada. Kilometer designations apply to vehicles sold in Canada.

     

     

    PM Service – Preventative maintenance programs.

    Quality Service
    Performance PM SM ensures that your vehicle will get the best parts, premium oil and filters, and that it will be serviced exclusively by factory- trained and certified technicians.  That means knowing the job is done right the first time, every time.

    Consistency & Value
    With Performance PM you can count on outstanding service wherever you need it. .

    Convenience
    International dealerships feature extended service hours, and International's vast parts inventory network, the most hard to find parts are readily available. .

    Four Program Inspection Levels
     
    • Quick Lube (30 point inspection)
    • “A” Dry  (71 point inspection)
    • “A” Wet (71 point inspection)
    • “B” Wet (83 point inspection)

    Dry does not include engine oil and filters.

    Versatility
    Performance PM can be purchased the way that’s best for you: you can participate on a job-by-job basis, or you can pre-purchase and ensure low prices for an extended period of time. You don’t have to make any unwanted commitments to take advantage of Performance PM. Nor do you have to drive an International truck; all makes are eligible for the program.

    Additionally, Performance PM services can be paid for by credit card, Fleet Charge® or Diamond AdvantageSM , and are also available through service contracts on new and used vehicles.

    Items Included Depending on Inspection Level Chosen
     
    1. Turn key on – check fault codes
    2. Start engine – observe instrument operation
    3. Apply and release brakes 10 times
    4. low air buzzer & light
    5. that dash parking brake value pops out at 35psi
    6. clutch peal free travel
    7. clutch brake operation
    8. transmission hi-low splitter or two-speed axle control
    9. clutch and/or neutral safety switch
    10. HVAC duct defrosters, air vents, fan speed and controls
    11. HVAC duct temperature, record
    12. windshield wipers & washers
    13. horns, electric, & air
    14. interior lights, turn indicators & dash lights
    15. door glass and mirror controls
    16. seats, seat belts, & floor mats
    17. tractor hand value
    18. power divider shift operation
    19. 5th wheel slider air lock operation
    20. air suspension dump value
    21. ABS antilock monitor light, if equipped
    22. parking brake
    23. hydraulic brake booster, back-up motor, warning light & buzzer
    24. for 3 DOT approved warning triangles
    25. for fire extinguisher
    26. seals (boots) – shifter, clutch, & steering shaft
    27. DOT sticker validation
    28. Take oil sample
    29. Drain engine oil
    30. cab & body appearance – condition & damage
    31. air fairings, extenders & brackets
    32. license plate holder & light
    33. Check lighting – headlights, tail/stop, turn signal, marker, backup, reflectors & work lights
    34. doors – access & latches
    35. hood latches
    36. steps & grab handles
    37. fuel tank straps & fuel fill cap
    38. batteries – visual inspection of cables, clamping, corrosion, & fluid levels, fill if necessary
    39. vertical exhaust, muffler, clamps, brackets
    40. mirrors – condition & mounts
    41. mud flaps / splash guards
    42. trailer electric / air hoses, glad hands
    43. cab air ride system
    44. 5th wheel – mounting & jaws
    45. frame & crossmembers
    46. pintle hook & safety chain loops
    47. body – inspect doors, cargo latches, & lift gates
    48. tires & wheels
    49. radiator & shroud
    50. Pressure test cooling system
    51. Test DCA, extended life & freeze protection
    52. belts – visual inspection for wear & tension
    53. hoses – condition and/or leaks
    54. hose & wire routing, securing
    55. exhaust – mounting, clamping & evidence of leaks
    56. air cleaner housing, air-to-air piping & clamping
    57. air cleaner restriction gauge
    58. alternator – visual inspection
    59. wiper blade condition
    60. starting system – visual inspection
    61. steering shaft, shaft U-joints, box mounting, pitman arm & drag link
    62. power steering fluid level
    63. master cylinder fluid level
    64. Top off washer fluid
    65. Drain water from fuel water separator
    66. Change fuel filter
    67. Change fuel water separator element
    68. Change water filter
    69. APAD’S controller for fault codes
    70. for oil leaks – engine, steering, axle, transmission & differential
    71. engine & transmission mounts
    72. transmission oil level
    73. drivelines & U-joints
    74. transmission & differential yoke for play
    75. differential oil level
    76. springs, hangers, & shocks
    77. tie rod ends
    78. air tanks, air dryer – drain & observe for oil & water
    79. horizontal exhaust, muffler, clamps, & brackets
    80. brake rod travel
    81. brake lining and/or pad wear
    82. ABS wiring & routing
    83. PTO, wetline pump & hose routing
    84. air ride height
    85. Install oil plug & torque
    86. Raise front axle – inspect king pins & wheel bearings
    87. Grease king pins following the “turn & load” procedure
    88. Grease & complete chassis
    89. Change oil filter
    90. Fill engine with oil & run, recheck level
    91. automatic transmission fluid level
    92. Install PM sticker in window
    93. Reset oil change light
    94. Review PM sheet with Service Writer

     

     

    Control Your Costs Even in Uncontrollable Situations!

    Whenever, wherever your truck goes down…. Emergency Breakdown Service takes over, 24 hours a day, 365 days a year at 16,000 locations.

    Emergency Breakdown Service (EBS®) provides roadside assistance from time of breakdown to vehicle service, 24 hours a day, 7 days a week. In addition to nearly 1,000 International dealers, a national network of 16,000 service locations support customers. International provides a referral service for all fuel – and tire – related breakdowns. This service is available to both Fleet Charge® and Diamond Advantage® members.

     
    Breakdowns are inevitable, whether they are tires, fuel, or mechanical. EBD brings you the coverage and power of Fleet Charge or Diamond Advantage and its service network. It manages labor costs and hours to acceptable standards. You don’t have to worry about runaway costs in a crisis situation.

    Compare EBS advantages with any breakdown program on the road today!
     
    • Cost Control
    • Management records
    • Quality Work
    • Convenient Credit Everywhere
    • Quality Work
    • Consolidated Billing
    • 16,000 Service Locations


    It’s 4 AM… and one of your trucks just threw a belt! What happens in the next few minutes can make the different between delivering on-time or a broken customer promise – a loss to both you and your customer.

    The Emergency Service Coordinator picks up your driver’s tool-free call at the 24-hour EBS Control Center.

    The driver’s breakdown location, mechanical symptoms, vehicle specs and name and phone number are recorded and entered into the EBS computer.

    Working form up-to-date component data on all makes of trucks, the experienced Emergency Service Coordinator analyzes initial repair requirements.

    The Coordinator stays with your truck, checks on its progress, makes sure it’s done right and verifies correct repair costs.

    The EBS Control Center notifies your company when the truck is ready to roll.

     
    Billing is carefully audited, then consolidated with other Fleet Charge or Diamond Advantage purchases. Detailed breakdown reports by truck and charges reach your company every month.

    All that attention is provided for every EBS incident for a small per call administrative fee! There are no other hidden charges, no annual dues, and no enrollment fee.

    The days of “get it fixed and going again at any cost” are gone forever. Today, emergency road repair costs are managed for you by a team of diligent Emergency Service Coordinators backed by the industry’s largest truck dealer network – INTERNATIONAL!

    EBS is an optional program in both the Fleet Charge and Diamond Advantage purchase management card programs.

 

     
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